FAQ's

Frequently Asked Questions

1. WHAT DOES WHOLESALE MEAN?

Wholesale means you are purchasing merchandise by the box. Unlike retail stores, we do not sell by the piece.

2. CAN I ASSORT/MIX A SHIPMENT BOX?

No. Box contains all same size styles/color.

3. DO YOU SHIP OUTSIDE OF CALIFORNIA?

Yes.

4. CAN YOU SHIP OUTSIDE OF THE USA?

Yes. Please contact the office for details.

5. DO YOU PAY FOR SHIPPING?

No. As a courtesy, we will find the lowest rate, schedule the pick up and complete the necessary paperwork for our customers.

6. IS THERE A MINIMUM ORDER?

No.

7. HOW MANY COME IN A BOX?

Bedsheets, curtains = 12
Bedspreads = 10
Blankets = 5-6 depending on item

8. HOW CAN I PAY?

Direct deposit
Credit Cards (We do not accept American Express)
A 3% charge will be added to each credit card charge

9. CAN I VISIT THE WAREHOUSE?

Yes, you are welcome to come to our warehouse during regular business hours.

10. What are your payment options?

We accept cash, direct deposits to our bank (Deposits must be made in the form of money orders or checks only), by credit card (except American Express) and bank to bank electronic transfers.

11. Can you ship to the entire United States?

Yes. After you place your order we will help you find an affordable freight.

12. Do they pay for shipping?

No. We will only help you find economic freight and coordinate the "pickup". Freight costs are paid by the clients

13. For orders to Mexico who do I contact?

Please contact by email twinbrothersimport@yahoo.com